06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I instantly received an e-mail that my order would get here in 1-2 weeks (). I received a generated email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in service. Looked on their site and it states they are attempting to ship orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We ask forgiveness for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with agent who specified they would email me tracking info however might not offer ship date. I acquired 1 package at complete rate and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of customers as possible. We truly apologize we could not meet your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for providing yourself the chance of becoming part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with client Providers about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We offer a thirty days cash back guarantee with full refund on any utilized or unused products. Client just needs to pay return label. Merely return your items to us within one month of positioning your order. Consumer is responsible for return shipping costs.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our company and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month duration, but they kept jacking me around, SO that the one month duration had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide an one month refund guarantee with full refund on any utilized or unused products (). Client just needs to pay return label. Merely return your products to us within 1 month of positioning your order – .
Since of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against defects due to malfunctioning workmanship or products occurring from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage caused by mishap, misuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a flaw and inform SNOW during the guarantee period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks with no action. I likewise consisted of photos and my order number.
We deeply excuse the inconvenience! We are working to resolve this issue as rapidly as we can. First, please make sure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have also sent out various e-mails to ask on my order. At this moment I just desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We genuinely apologize we couldn’t meet your needs and we hope that when everything normalizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.