06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in business. Searched their website and it says they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I’ve emailed two times and called without any success. . Finally today talked to representative who specified they would email me tracking info but might not supply ship date. I bought 1 kit at full price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the chance of becoming part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the outcomes from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 30 day refund guarantee with complete refund on any used or unused products. Customer simply has to pay return label. Just return your items to us within thirty days of placing your order. Consumer is accountable for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 1 month duration, but they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We use a thirty days refund ensure with full refund on any utilized or unused products (). Consumer simply needs to pay return label. Simply return your items to us within one month of positioning your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to faulty craftsmanship or materials arising from Regular Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage brought on by mishap, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the warranty. If you find a problem and notify SNOW throughout the warranty duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any reaction. I likewise consisted of pictures and my order number.
We deeply excuse the trouble! We are working to solve this problem as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent out various e-mails to inquire on my order. At this moment I just desire a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We say sorry for the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.