06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would show up in 1-2 weeks (). I got a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their site and it says they are trying to ship orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst countless other orders. We ask forgiveness for the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed two times and called with no success. . Lastly today talked to representative who mentioned they would email me tracking details but might not supply ship date. I purchased 1 package at complete price and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted client Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We offer a thirty days refund guarantee with complete refund on any used or unused products. Customer just needs to pay return label. Simply return your products to us within 30 days of putting your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be released as shop credit if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the thirty days duration, but they kept jacking me around, SO that the thirty days duration had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day cash back guarantee with full refund on any used or unused products (). Consumer simply needs to pay return label. Simply return your items to us within 30 days of putting your order – .
Since of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against problems due to faulty workmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic deterioration caused by reasonable wear and tear, or damage brought on by accident, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the warranty. If you discover a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the company numerous times over 2 weeks without any action. I also included photos and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make certain your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in different gadgets including phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent numerous e-mails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has been pushed to the front of the line. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of customers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.